Privacy Policy

1. Overview

LXTREK ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our executive transportation services and website at lxtrek.com.

2. Information We Collect

We collect the following categories of information:

• Account information: name, email address, phone number
• Trip information: pickup and drop-off addresses, trip times, preferences
• Payment information: processed by Square; LXTREK does not store raw card numbers
• Device and usage data: IP address, browser type, pages visited (for analytics and security)

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve our transportation services
• Process payments and send booking confirmations
• Communicate service updates, receipts, and support messages
• Detect and prevent fraud or unauthorized use
• Comply with legal obligations under applicable Georgia and federal law

We do not sell your personal information to third parties.

4. Information Sharing

We share your information only with:

• Drivers: name and pickup/drop-off details needed to complete your trip
• Payment processors (Square): to process your payment securely
• Service providers: cloud infrastructure and analytics tools under data processing agreements
• Legal authorities: when required by law or to protect the rights and safety of LXTREK, its drivers, or its customers

5. Data Retention

We retain personal data for as long as necessary to provide our services and comply with legal obligations. Trip records are retained for a minimum of 3 years for accounting and tax purposes. You may request deletion of your account data at any time, subject to legal retention requirements.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise these rights, contact us at contact@lxtrek.com.

7. Cookies and Tracking

We use first-party cookies and lightweight analytics to understand how visitors use lxtrek.com. We do not use advertising trackers or sell behavioral data. You may disable cookies in your browser settings; some features may not function correctly without them.

8. Security

We use industry-standard security measures including TLS encryption in transit and encrypted storage at rest. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but are committed to reasonable safeguards.

9. Contact

Questions about this Privacy Policy may be directed to contact@lxtrek.com.